Shipping policy

1. Delivery Zones

Currently, we exclusively ship within Canada. We are focused on providing the best possible service to our local community before expanding internationally.

2. Shipping Rates & Costs

  • Standard Shipping: Rates are calculated at checkout based on your specific region within Canada.

  • Complimentary Shipping: We are pleased to offer FREE Standard Shipping on all orders over $75

3. Delivery Times

Once your order is processed (usually within 1-2 business days), the estimated delivery times are:

  • Canada: 3 to 9 business days.

  • Please note: Delivery times may vary slightly for remote locations.

4. Shipping Methods

We partner with reliable carriers (such as Canada Post, UPS, or FedEx) to ensure your items arrive safely. All products are packaged using minimalist and protective materials to reflect our commitment to quality.

5. Order Tracking

Intelligence means staying informed. Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your package's journey in real-time.

6. Delayed or Lost Packages

Your satisfaction is our priority.

  • Delays: While we strive for punctuality, external factors may occasionally cause delays. We appreciate your patience and are here to help if a delay exceeds the expected timeframe.

  • Loss: In the rare event that a package is confirmed lost by the carrier, we will work with you to send a replacement or issue a full refund.

Questions? If you have any questions regarding your deliver y, please contact us at info@chicsnature.com.

Conseils pour ton site Shopify :

  1. Placement : Copie ce texte dans Paramètres > Politiques > Politique d'expédition.

  2. Navigation : Ajoute un lien vers cette page dans ton Footer (bas de page) pour que les clients puissent la trouver facilement.

  3. Annonce : Si tu offres la livraison gratuite dès 500$, n'hésite pas à l'écrire dans la petite barre d'annonce tout en haut de ton site !

Est-ce que tu veux que je te prépare aussi la Politique de Remboursement (Refund Policy) ?